Returns & Exchanges
At MADLIONS, we stand by the quality of our electronics and offer a 30-day return window for items in their original packaging. We aim to make your upgrade process seamless, ensuring you have the right tech for your lifestyle.
Return Process
- 1.Initiate Your Request
Log into your MADLIONS account and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the device in its original box with all included accessories, manuals, and cables to ensure a full refund.
- 3.Ship to MADLIONS
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
